| Frequently Asked Questions |
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| General Questions: |
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| Why should I create an online account? |
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| Can I purchase your products online? |
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| If I am already an Allegis customer, do I still need to create an online account? |
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| To fill out an Allegis credit application, click here |
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| View Product Abbreviation Guide [File Type:pdf, Size:13KB] |
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| View Material & Finish Guide [File Type:pdf, Size:19KB] |
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| To contact an Allegis Sales Representative, click here |
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| View Terms and Conditions of Sale |
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| Hinge Questions: |
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| View Hinge Terminology Guide [File Type:pdf, Size:51KB] |
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| View Hinge Design Guidelines [File Type:pdf, Size:53KB] |
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| Rod and Rod Guide Questions: |
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| What is the best way to locate Rods and Rod Guides in your online catalog? |
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Why should I create an online account?
With an Allegis online account, you will be able to submit email quote requests. The online quote request system works like
a shopping cart. You can add items to your shopping list, and then submit them for quote to Allegis. Also, an online account
will allow you to view and select design parameters for our built to order parts such as our Series 2011
Single Bolt Latches. For an Allegis Credit
Application, click here
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Can I purchase your products online?
We are currently working on adding online ordering capability to the web site and will have it available in the near future.
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If I am already an Allegis customer, do I still need to create an online account?
Yes, you will need to create an online account to use the online quote request service.
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What is the best way to locate Rods and Rod Guides in your online catalog?
The majority of our rods and guides are displayed on our site as part of a complete two or three point latching system. We suggest the following methods to narrow your search:
- Search by rod or rod guide part number - Go to Advanced Search and enter the part number for the rod or guide you are looking for. Many
of the rods and guides are used in more then one latch kit so this will yield multiple results. Click on any of the results and it will bring you to a product page where you can
view the rod and/or rod guide.
- Search by multi-point latching system part number - If you know the part number for the latching system that the rod or rod guide is used in, search by latching
system part number. The rods and rod guides will be listed in the components section of the product page.
- Search by keyword - Go to Advanced Search and enter the word Rods or Rod Guides. This will yield the largest number of search results. You can narrow this
search further by using the additional search criteria field.
* If you have exhausted your search and are unable to find the rod or rod guide that you require, please contact our customer service department at 1-866-378-7550.
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